Service Quality for Sita's customer
Attention: all mandatory fields

caption: OP:optimal - G:good - S:sufficient
    OR:ordinary - I:insufficient - N:not rate

DRIVING STAFF
	OP	G	S	OR	I	N
Courtesy
Affidability
Territory knowledge
Driving caution
Luggage care
Customers relation
Unexpected problems solution
AUTOBUS
Cleanliness
Comfort
Security
Air conditioning
Microphone
Frigo-bar
WC
Audio-video System
Total Sita service is:
Did you have ever use rental services?	yes	no
If yes, of which Society?	SITA	Others
Travel Date	From    To
Age
Sex	male			female